Legal

Privacy Policy

Last updated: January 2026  ·  APM Finance Pty Ltd

1. Our commitment to privacy

APM Finance Pty Ltd ("we," "us," "our") is committed to protecting the privacy of individuals who interact with our website and services. We handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains what personal information we collect, how we use it, and who we may share it with.

2. What information we collect

We may collect the following types of personal information:

  • Contact details: name, email address, phone number
  • Financial information provided for loan assessment purposes: income, employment, assets, liabilities
  • Identity documents required by lenders and regulatory obligations
  • Information about your property, loan purpose, and financial goals
  • Technical information: IP address, browser type, pages visited (via analytics tools)
  • Information voluntarily provided via contact forms, emails, or booking tools (e.g. Calendly)

3. How we collect information

We collect personal information:

  • Directly from you when you contact us, complete a form, or book a call
  • Through our website via analytics tools (Google Analytics, Google Tag Manager) and cookies
  • From third parties such as lenders, credit reporting bodies, and referral partners, where you have consented or where permitted by law

4. How we use your information

We use personal information to:

  • Provide mortgage broking services, including assessing your loan requirements and presenting suitable options
  • Communicate with you about your inquiry, application, and ongoing loan management
  • Submit loan applications on your behalf to lenders
  • Meet our legal and regulatory obligations, including credit licensing requirements
  • Improve our website and services through anonymised analytics
  • Send you relevant updates or information (with your consent, and with easy opt-out)

5. Disclosure of your information

We may share your personal information with:

  • Lenders and credit providers as part of the loan application process
  • Our aggregator, Yellow Brick Road Finance Pty Ltd (ACL 226022), for compliance and processing purposes
  • APM Accounting & Advisory, our referral and advisory partner, where you have consented or where required for integrated service delivery
  • Third-party service providers (e.g. Calendly, Google Analytics) for operational purposes — these providers are required to handle your data securely
  • Regulatory bodies including ASIC and the ACCC where required by law

We do not sell your personal information to third parties.

6. Cookies and tracking

Our website uses cookies and similar technologies to improve your experience and collect analytics data. We use Google Analytics (via Google Tag Manager) to understand how visitors use our site. This data is aggregated and anonymised where possible.

You can disable cookies in your browser settings. Note that some website features may not function correctly if cookies are disabled.

We may also use Meta Pixel to measure the effectiveness of advertising campaigns. This tool may collect certain information about your visit for advertising purposes.

7. Security

We take reasonable steps to protect personal information from misuse, loss, and unauthorised access. Sensitive financial information is handled in accordance with our obligations under the National Consumer Credit Protection Act and credit licensing conditions.

8. Access and correction

You have the right to access personal information we hold about you and to request corrections if it is inaccurate. To make a request, please contact us at:

Genevieve O'Connor
APM Finance Pty Ltd
Email: gen@apmfarmaccounting.com

We will respond to access requests within 30 days.

9. Complaints

If you have a complaint about how we have handled your personal information, please contact us in the first instance. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

10. Changes to this policy

We may update this Privacy Policy from time to time. The current version will always be available on this page. Continued use of our website or services after any update constitutes acceptance of the revised policy.

11. Contact

For any privacy-related questions, contact:
gen@apmfarmaccounting.com

This Privacy Policy is a template and should be reviewed by a qualified solicitor before publishing. It may need to be updated to reflect your specific data practices, any credit licence conditions, and applicable state or federal requirements.